To obtain a challenging and rewarding position as a New Home Sales Consultant.

1995-Present     United Airlines                   Elk Grove Village, IL

Flight Attendant

n     Purser:  Provide leadership, direction and assistance to cabin crew throughout a flight.  Support problem resolution with listening, communication and decision making skills, ensuring the outcome is customer focused.  Provide industry leading customer service and satisfaction.  Offer individual attention, excellent service and motivate all crewmembers to engage customers on a personal, one-on-one basis.

n     Provide for a safe and secure flight while creating a memorable flying experience.  Working together as a team while being attentive, anticipating needs and delivering our best, every time.

1990-1995        United Airlines                    Santa Ana, CA

Customer Service Representative Service Director

n     Assisted passengers in all aspects of airport operations, from check-in through departure.   Other responsibilities included employee scheduling, ramp service and aircraft load planning.

n     Often promoted to a temporary supervisor position when needed.  Authorized to alter company policy and procedures to ensure customer satisfaction and loyalty. 

1988-1991         Dana Point Resort               Dana Point, CA

Food Server

n     Responsible for providing guests with an exceptional dining experience.  Working with other servers and kitchen staff as a team.

Real Estate School of Nevada                     Las Vegas, NV

Saddleback College                                      Mission Viejo, CA University of Souhern California                  Los Angeles, CA

Strong customer interaction skills as well as strong team work ethic.  Organized and detail oriented.  Professional, motivated and driven   to succeed.

Available upon request.